Accountability

The Mustard Seed is committed to transparent accountability and open communication in all of its practices. We seek to share as much information as possible with you, our valued supporters.

Charitable Status

The Mustard Seed Society and The Mustard Seed Foundation are registered charities in good standing. Donations may simply be directed to “The Mustard Seed” and when applicable, a Canadian tax-deductible receipt will be issued by The Mustard Seed Foundation (Charitable No. 87453 2518 RR0001).

If you have any questions about charitable donations, please contact our Donor Relations team at donorrelations@theseed.ca or call 403-269-1319 ext. 250.

Financial Accountability

The Mustard Seed operates on an annual budget of approximately $21 Million, including expenses in Calgary and Edmonton. We seek to raise $12.8 million in private donations this year, with direct fundraising costs of $1.54 million.

Click here to see our complete audited financial statements:

2016-2017 Consolidated Financial Statements

2015-2016 Consolidated Financial Statements

2014-2015 Consolidated Financial Statements

2013-2014 Consolidated Financial Statements

2012 & 2013 Consolidated Financial Statements

2012 Audited Financial Statements

Ethical Fundraising

The Mustard Seed is grateful for the generous support of our donors. We seek to respect the rights and expectations of every one of our supporters.

The Mustard Seed adheres to the Association of Fundraising Professionals Code of Ethical Principles and Standards, and aligns its practices with the Donor Bill of Rights.

From time to time, individuals or groups in our community undertake third-party fundraising initiatives to support The Mustard Seed.  Individuals and groups fundraising on behalf of The Mustard Seed must complete our Community Fundraiser application form on our website, and will be provided with a letter of authorization.

Anyone soliciting donations of money or goods who cannot produce a letter of authorization or proof of their relationship to the organization, is not considered to be working on behalf of The Mustard Seed.  If you are approached for a donation by a person who cannot produce a letter of authorization, we advise you to decline the offer and report the activity to The Mustard Seed (403-269-1319 ext. 250 in Calgary, or 780-442-3552 in Edmonton).

Privacy Policy

Online Security
The Mustard Seed respects the right to privacy of its online visitors and donors and holds all personal information in strict confidentiality. We limit access to your personal information to employees who need to come in contact with the information to provide you with a receipt for your donation, and to provide you with more information about The Mustard Seed.

When You Make A Donation
The Mustard Seed will ask you to provide personally identifiable information necessary to process and service your donation, which may include your name, address, telephone number, email address, and credit card number. We retain personally identifiable information that you provide for our records, and store it on our database which is password protected for security purposes.  We use a secure, PCI compliant credit card processing service and we do not retain your credit card number on our database.

Mail and Email Communications
The Mustard Seed respects your privacy.  We have never, and will never sell, rent or share our donor lists with any third-party organization.

From time to time, we send out fundraising requests by mail and email to our supporters. We do with with the utmost respect for your privacy, and we will honour any request to change or reduce the frequency of our communication with you. If you would like to discuss this matter, please contact our Donor Relations team at donorrelations@theseed.ca or 403-269-1319 ext. 250.

The Mustard Seed uses a secure third-party email marketing tool which helps to keep our costs low. If you would like to opt-out of email communications, you may do so at any time by following the “unsubscribe” instructions included in the email message.

When you complete a survey
The Mustard Seed occasionally invites supporters to participate in surveys through email or at www.theseed.ca .  We use a reputable and secure third-party survey tool which collects responses and keeps your identity anonymous, unless otherwise specified. We use survey responses to improve our understanding of our supporters, and to determine how best to serve your needs. Personal information from any survey conducted by The Mustard Seed will never be sold, rented or shared with any third-party organization for marketing purposes.